Market Place Restaurant & Bar
Terms and Conditions
1. Reservations
1.1 We encourage guests to make reservations in advance to secure their preferred dining time. Walk-in guests are welcome, but availability may be limited.
1.2 Reservations can be made through our website, by phone, or in person.
1.3 We reserve the right to modify or cancel reservations due to unforeseen circumstances or events beyond our control. We will make reasonable efforts to notify guests in advance.
2. Dining
2.1 We strive to provide an enjoyable dining experience for all guests. Inappropriate behaviour, such as harassment, intoxication, or disruptive conduct, will not be tolerated, and we reserve the right to refuse service or ask individuals to leave.
2.2 Guests are expected to adhere to dress code requirements, if any, as posted by the restaurant.
2.3 Smoking and vaping are prohibited within the restaurant premises
3. Menu
3.1 Our menu items and prices are subject to change without notice.
3.2 We make every effort to accommodate dietary preferences and allergies. However, please inform staff of any dietary restrictions or allergies when placing your order.
4. Payments
4.1 We accept various forms of payment, including credit cards and cash. Payment is due at the end of the meal.
4.2 Parties of a certain size may be subject to automatic gratuity, as determined by management.
4.3 We do not accept personal checks.
5. Cancellations
5.1 If you need to cancel or modify your reservation, please do so as early as possible to allow other guests the opportunity to dine with us.
6. Privacy
6.1 We respect your privacy and will not share your personal information with third parties without your consent. Please refer to our Privacy Policy for more information.
7. Liability
7.1 We are not responsible for any lost or stolen items during your visit
7.2 While we take every precaution to ensure food safety, we cannot guarantee the absence of allergens or cross-contamination.
8. Events and Promotions
8.1 We may host special events or promotions with their own terms and conditions. Please review these separately when participating.
9. Feedback
9.1 We welcome feedback from our guests to help improve our service. If you have comments or concerns, please contact marketplace.christchurch@ihg.com.
10.Contact Information
10.1 If you have any questions or concerns regarding these terms and conditions, please contact us at marketplace.christchurch@ihg.com.